Privacy Policy

1. Introduction

HUGO CRM LLC respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you use Inbound.click.

2. Information We Collect

Account Information: When you register, we collect your name, email, and profile picture via our authentication provider (WorkOS AuthKit).

Customer Content: Content you create, upload, or submit, including profile data, links, forms, uploaded images, themes, and chat messages.

Visitor and Lead Data: When visitors interact with your public pages, we collect form submissions, chat messages, and contact details they provide.

Usage and Analytics: We use cookies and similar technologies to track visitor activity. Our analytics and advertising providers include PostHog, Tinybird, and Google Ads.

Payment Information: Payments are processed by Stripe. We store Stripe customer IDs and subscription status, not full payment card details.

3. How We Use Information

We use collected information to: provide and improve the Platform; process transactions; generate AI-powered content using OpenAI; send transactional emails via Resend; analyze usage patterns; ensure security; and comply with legal obligations.

4. Cookies and Tracking Technologies

We set a visitor_id cookie on public pages for analytics and to distinguish unique visitors. You can manage cookies through your browser settings. Disabling cookies may limit certain features.

5. How We Share Information

We share data with service providers necessary to operate the Platform: WorkOS (authentication), Stripe (payments), Resend (email), OpenAI (AI features), Convex (hosting/database), PostHog/Tinybird (analytics), and Google Ads (advertising and conversion measurement). We may disclose information if required by law or to protect our rights.

6. Public Content

Content you publish via your public profile pages is visible to anyone with the link. You control what information is displayed and collected from visitors.

7. Data Retention

We retain your information as long as your account is active or as needed to provide services. You can request deletion of your account and associated data by contacting us. Some data may be retained for legal, security, or business purposes.

8. Security

We implement reasonable technical and organizational measures to protect your data. No method of transmission over the internet is 100% secure.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. Contact us to exercise these rights.

10. International Processing

Our service providers may process data in various countries. By using the Platform, you consent to this international transfer of information.

11. Children's Privacy

The Platform is not intended for children under 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with an updated effective date.

13. Contact Us

For privacy questions, contact: [email protected]